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[blister]

I purchased my reseller package on March 20th 2010. This was my first account at ezpzhosting and I paid for 2 years.

My initial setup was handled very quickly by Daniel and I was impressed because of the advertised response time was as advetised. The reseller guide was also very useful but I did hit several issues with it as it was not specific enough that I got confused. However to be fair the reseller account involves 3 account management logins. I am however a detail oriented person so I do require more specific details which I hope subsequent guides would be better.

There was several issues. My nameserver setup was not handled per my first request. When I noticed it was not done correctly a subsequent request was frustrating as the technical representative seem to imply I had control over the settings which I can't find. Then there was my master reseller account which no longer worked which a support ticket regranted. Now that location has changed from an old bookmark.

These are a few of the quirks but maybe you will not experience them as they might have ironed out some of the technical details. The average response time is a bit off at times. There is a huge difference between a few minutes to several hours but my tickets was not critical.

I am use to manging servers and do my own hosting domain. The reseller features is very appealing to me to give/sell to people without putting my servers/domain at risk. I am not disappointed as I have a 3rd party monitoring service at 30 minute intervals and the server at is at 100% uptime for the last 69 days.The server load is around 3.

I am almost ready in a few days to start reselling and I will report my results in a few months on how satisfied my customers are. Hope this review is helpful.